RBL Customer Care Numbers: Basic Banking, RBL Credit Card 24*7 Toll-Free Helpline

RBL Customer Care Numbers

RBL Bank formerly known as Ratnakar Bank is a private sector bank Established in 1943. It is the fastest-growing bank across the country. The bank offers its services to more than 73L customers with a network of 1600 offices. RBL bank has 394 ATMs and 346 Branches across the country. The bank provides exclusive services in 6 different banking such as Branch and Business, Commercial, Corporate and Institutional, Financial Inclusion Treasury, Financial Markets, and Retail Assets Development.

RBL Customer Care Numbers


RBL Bank Customers who have complaints or any query related to any service can call to RBL Customer Care Numbers:

+91 22 61156300

Other Important Numbers that help you regarding your RBL Bank queries:

QueriesPhone NumberE-Mail Id
Bank+91 22 61156300customercare@rblbank.com
Credit Card022 – 6232 7777cardservices@rblbank.com
Agri-Business022 – 430 20999agribusiness@rblbank.com
Rural Banking022 – 430 20799ruralbanking@rblbank.com
Super Card+91 22 7119 0900supercardservice@rblbank.com

RBL Customer Care Numbers, RBL Credit Card 24*7 Toll-Free Helpline

RBL Bank Postal Address

RBL Bank Customers can also write their complaints or queries to the customer support team at the address given below. With complaints, the customer must mention their complete detail of queries along with saving account numbers, loan account numbers, or any other details of services. So RBL Bank’s postal address is:

RBL Bank Ltd.

Mahavir, Shri Shahu Market Yard,

Kolhapur – 416005.

Maharashtra State, India.

Call us at: +91 231 2650981, 982, 983, 984

Fax: +91 231 2657386

RBL Bank Credit Card Grievance Redressal | RBL Customer Care Numbers

Credit Card Grievance Redressal process of RBL bank is divided into 3 levels.

First Level:

1. The customers have to call on toll-free number

  • For RBL Cards – 022 6232 7777

Email: cardservices@rblbank.com

  • For BFL Super Cards – 022 711 90 900

Email: Supercardservice@rblbank.com

  • Letter – If you want to send a written query then send to Manager at

Credit Cards Service, RBL Bank Limited Cards Operating Centre – COC, JMD Megapolis, Unit No 306-311 – 3rd Floor, Sohna Road, Sector 48, Gurgaon, Haryana 122018.

The customer will get a response within 10 days from the bank.

Second Level:

If customer don’t get any response within 10 days or not satisfied with level 1 resolution then they can email or write to Head

  1. Email – headcardservice@rblbank.com
  2. Letter – Write to the given below address

Cards Services, RBL Bank Limited, Cards Operating Centre – COC, JMD Megapolis,

Unit No 306-311 – 3rd Floor, Sohna Road, Sector 48, Gurgaon, Haryana 122018.

Third Level:

At last, if you do not receive a response within 4 working days from Head, you can directly call/write to Nodal Officer at the given address/email/numbers.

Mr. Saurabh Gaur RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram –122018, Haryana.

Email – principalnodalofficer@rblbank.com

Contact number – 022 7143 2700

Nodal Officer will resolve the issue within 10 working days.

If the customer’s query is not responded even after 30 days then the customer may approach the Banking Ombudsman for review. 

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