Tradus.in Customer Care Number, Office Address

Tradus.in is the one-stop online shopping Store for all Big Brands and comes with the best price guarantee for a wide range of products in Books, Fashion, Mobiles, Cameras, Electronics and above all Delight.

Online Feedback – http://www.tradus.in/feedback
Facebook – https://www.facebook.com/tradusindia
Twitter – https://twitter.com/tradusindia
Website- http://www.tradus.in

Gurgaon Office -
ibibo Web Pvt. Ltd.
Vatika Towers, Ground Floor,Block-A, DLF Golf Course Road,
Sector-54,Gurgaon-122002, Haryana (India)
Phone: 91.124.6749000

Bangalore office-
ibibo Web Pvt. Ltd.
15/6 Primrose Road, 2nd Floor,
Behind Prestige Meridian, Bangalore-560025
Karnataka (India)
Phone: 91.80.42501300

Mumbai office-
ibibo Web Pvt. Ltd.
305, 4th floor, 36 Turner Road,
Bandra West, Mumbai – 400050
Maharashtra (India).
Phone: +91 22 40064601

{ 52 comments… read them below or add one }

akash April 6, 2012 at 4:07 pm

i want to purchase a 16 GB pendrive but i have no link for purchase

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Dr C Sreedhar Babu April 29, 2012 at 8:19 am

Tradus has not refunded my product and delaying my refund also. Do tradus is also a cheating site

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ratna July 16, 2012 at 2:21 pm

Tradus is not a cheating site but having worst Customer care

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ratna July 16, 2012 at 2:22 pm

Similar problems I too faced with Tradus Online shopping – Really their service is terriable

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jayasurya July 23, 2012 at 11:02 am

@ratna did u get ur product>???

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Sanjib Dhar July 31, 2012 at 4:00 pm

Tradus is a third class site with a worst customer, I purchased one bed sheet and after some days they sent me a mail that the colour you ordered is not available so we are sending you a bed sheet with similar pattern. But then also the item delivered was defective. I sent a mail to the actual supplier, they replied that I will have to return the item then they will despatch a fresh one. Then again after some time they sent me a mail that they cannot do anything, please contact the Tradus customer care.

From that day I am trying to contact the Tradus Customer care but unable to do so.

Can some body help??

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mukesh May 13, 2012 at 12:31 pm

dear sir pls give details of my order under trans.id 2561083

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NK MISHRA May 24, 2012 at 2:34 pm

My Order No. 2633387, Dt. 15.05.2012 has not been delivered as yet. Full payment of Rs. 771/- by my SBI Credit Card done with order.

Customer Service very poor. No reply to my mails. Courier Service used – M/s Aramex is worst and attitude very indifferent.

Could I expect the delivery today?

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NK MISHRA May 24, 2012 at 2:43 pm

Please provide me current status of my Order No. 2633387, Dt. 15.05.2012.

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ashok more May 27, 2012 at 6:47 pm

dear sir pls give details of my order under trans.id 2663595

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sanjeet May 30, 2012 at 9:03 pm

sir mene ek lcd final ki thi abhi 10 miunte ago vo mujhe nahi chaahi ye aap ause cancel kar de my email sanjeety56yadav@gmail.com

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kunal May 31, 2012 at 10:19 pm

i want to purchase a htc mobile for me, can i know abt the bill of fone.?will u provide the bill for warranty purpose in future..plz do rpl as early possible..

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suraj pratap June 1, 2012 at 2:54 pm

my Transaction ID : 2744986 i want to know my detail when it will reach to me…??

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Indo June 5, 2012 at 4:00 pm

Tradus customer care phone number is: 0124-6777005

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Ravi ranjan June 5, 2012 at 4:12 pm

Sir.this site hasn’t any contact no of customer care.if i have to talk abt some product then how wil i contact u . Either from email or just by telepathy.pls email me. Thanks

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Arijit June 6, 2012 at 8:31 am

DONT BUY ANYTHING FROM THIS SITE …………. they sell all fake products like i bought one samsung 8gb microSD card and it turned out to be fake, its only 1MB!!!!

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MAYANK June 6, 2012 at 5:28 pm

PLEASE SEND ME EMAIL HOW MUCH TIME YOU TAKE FOR DELIVERY

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Neeraj June 6, 2012 at 5:52 pm

I have purchase a 8gb pen drive but it is defictive

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BOBO June 9, 2012 at 1:59 pm

PLEASE AVOID ORDER SENT THROUGH ARAMEX COURIER. THEY ARE FAKED ONES AND NEVER DELIVER TO YOU BUT DELIVER BETWEEN THEMSELVES. THEY WILL EMAIL AND SMS TO YOUR REGISTED MOBILE NUMBER THAT YOUR PRODUCT IS DISPATCHED.

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K Rajendran June 12, 2012 at 11:07 am

I have ordered for Pack of 2 Sandisk Cruzer Blade 8 GB Pen Drive on 5/6/2012 but transaction and order ID not created. Rs. 479/- was debited from my Bank account, but till today the amount not credited back in my account.

Again I have ordered Pack of 2 Sandisk Cruzer Blade 8 GB Pen Drive as per details below
Order ID : 2795279
Order Date : 2012-06-05
Order Value : Rs. 649/-
GV Discount : Rs. 170/-
Net Payment Value: Rs. 479/-
Payment Mode : Net Banking
Payment Status : Successful

I have not yet received the above item.

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Raju Jadhav June 13, 2012 at 6:20 pm

I have ordered 2 No’s Sony 8GB Micro Vault Tiny Pen Drive(Item ID: 2352436) through Tradus.com. Order no is 2807912 dated: 07/06/2012.
I have received the order through Aramex courier. After opening the parcel i found only 1 pen drive instead of 2. On the parcel 2 no’s quantity printed but, inside only 1 pen drive is there.

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himalay kheni June 22, 2012 at 6:32 pm

order no-2853111
amount-576.00 /- rs
venue-surat(395006)
item id-24058111
aramex shipment no-4423701063
customer serviace no-33003300
order given-hp v220w 8GB usb flash drive
quantity-2 pcs.
complaint-my order was given on dt:13-06-2012 and it was delivered on 22-06-2012 but inside it has only 1 hp pendrive and the agent take whole amount(576) at time of COD . I want the tradus customer care no.

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mukesh June 28, 2012 at 9:56 am

dear sir pls give me details of my product having airbill no………………4438793973

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Sudheer Neeli June 30, 2012 at 11:38 am

i have ordered a 16gb sandisk pen drive on 10-06-201,0same thing has happened with me also..no delivery yet..

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m. kumar June 30, 2012 at 1:34 pm

i have ordered one 16gb moser bear pen drive before a month, but till now i did not received. do some thing

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prasda July 1, 2012 at 11:35 am

Hi all tradus is a dam *** web in which i received damaged products and doesnt have any return policy and they are saying that they dont have any relation with the product once they delivered .. please be careful ………..

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MKSKUMARAN July 2, 2012 at 1:14 pm

Dear sir,
I received a mail on 28th June regarding the Weston Digital Hard disc 1 TB ,Product no.12068 and Type WDBPCK0010BBK FOR Rs.5600/= and when I click on the product it was selecting some other product and I an interested in that product and I need its specification and there on I would like to order the same. Will yo forword the specification early so that I can place order.
Regards,
MKS.Kumaran.
09342835374.
Bangalore.560 010

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jatin Bhanuprasad patel July 3, 2012 at 9:12 am

my 8 GB memory card not a my shipping address for 9 day before online shopping shift pls my status give me

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mohit July 8, 2012 at 11:10 am

Order ID : 3057448
Order Date : 2012-07-04
Order Value : Rs. 533/-
GV Discount : Rs. 200/-
Net Payment Value: Rs. 333/-
Payment Mode : Debit Card
Payment Status : Successful

i m not receive my product

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AJAYSINGH July 9, 2012 at 11:18 am

MY Order Id: 2665114
Strontium 8 GB Bold Pen drive
Not received but Order Status : Goods Dispatched

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MANI July 9, 2012 at 11:29 am

TRADUS is a very big cheater side

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Manoj Barman July 10, 2012 at 2:51 am

HI,
I wanna to buy a 16 GB scan disk pen drive 4m U, The purchased order send by me on 8-7-12, till can’t get any response 4m u…..
phone no-9563257363

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Dinesh Reddy July 10, 2012 at 4:50 pm

I want to replace my 16 GB sand disk pendrive which wasnt working properly.Which I purchased through tradus website.In the month of May 2012.

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Elan July 10, 2012 at 8:40 pm

I ordered a product on July 1st and its since July 10th, there is no response. On calling the delivery / Aramax courier service from July 8th, 9th, 10th, am been promised tat delivered today on day daily basis but nothing till is happning except the promises.

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Ramgopal Prajapati July 12, 2012 at 6:58 pm

I Have ordered a mobile from tradus on 5 july.but i dont recieved it yet.
What to do?
Airway bill No.4438560350
Order Id 3083005

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viswanath July 15, 2012 at 11:05 am

tradus is the worst service i have seen..They keep daily deal to attract the customers and they deliver duplicate products…..When i have mailed them i got a reply that they will return my amount back to my account..But it has not been processed….

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jayasurya July 23, 2012 at 10:57 am

i ordered a mobile from tradus…
i havent received any details thereforth….
next day i look, my order cant be seen on the site…
cash has been withdrawn as well…. wot do i do??

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Sheetal July 23, 2012 at 12:08 pm

Have placed and order for a Canon camera, details listed below but no response from Tradus at all. They take the payment immediately but forget to send the items to the customer. Any help???

Order ID : 3209736
Order Date : 2012-07-17
Order Value : Rs. 3875/-
GV Discount : Rs. 388/-
Net Payment Value: Rs. 3487/-
Payment Mode : Credit Card
Payment Status : Successful

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Mantu Kumar Nath July 23, 2012 at 5:12 pm

My order no 3200366 & 3210208 order dated 16 & 17July 2012 and it has been not delivered it this monent, if you delivered tommorow I will accept it and you late in my order I will not accept it.

Thanking You

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NIRAV PATEL July 23, 2012 at 9:44 pm

Your Order Details

Transaction ID: : 3266125
Item Id : 3028813
Item Id Product QTY Price Shipping Sub Total
3028813 Lock And Seal Storage Containers Combo 1 799 0 799

Sub Total Rs. 799
Grand Total Rs. 799
Gift Voucher Value : Rs. 450

Let me know deleiver time and all

my mobile number is 085308 30008

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Arun July 23, 2012 at 11:03 pm

I agree with you guys. Tradus is a one big online SCAM. I think we should file a mas petition against this loser company to shut it down by the government.

I have ordered for a 16GB sandisk microSD card by COD, after seeing a better deal I cancelled that order and purchased the same product at a lower price by paying money in advance. But after one day I got a mail that the COD product is dispatched through bluedart and when I checked the paid order is cancelled, but I didn’t got my money back.
When I checked the tracking number with bluedart it’s not working even after 36 hours.
I think this bloody damned company is started by a bunch of thieves.

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Partha Chatterjee July 27, 2012 at 8:40 pm

My opinion is same to you. do something to ban this cheater. am with u.

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Himanshu July 24, 2012 at 2:32 pm

I Purchased a item id: 3008451,
name: Plantronics Voyager Pro+ Plus,
price: 3886,
payment date: 21/07/12
But it suddenly disappeared from my order history.
This is really making me worried and customer care does not respond for weeks. The payment email confirmation from Tradus https://dl.dropbox.com/u/13190048/tradus-plantronics.jpg Thanks
Phone Number: 9866xxxxxx

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Vikash Kr July 25, 2012 at 3:46 pm

I have purchased a prouduct from tradus.com vide their order No. 2938163 but the goods found in tear condition after receipt. After contacting from their customer care, she told that, return the product through Bluedirt courior service only, the courior charge made for the product will be refunded to your account and the product will be exchanged back to you shortly. According to their instruction, I shipped the defective product back to tradus address on making courior charge of Rs. 200/- i.e. the minimum charge of the bluedirt courior service and same day I sent all the information to tradus.com vide their ticket no [#45062] & [#45068].
Neither the email for acknowledgement nor any their associate yet contacted for the refund of courior charge and exchange of product after lapsing of their maximum period for contact. It shows highly negligency of the above online shoppe.

Request intimate what to do?

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pankaj July 26, 2012 at 1:37 pm

01246777005-tradus care

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Ana July 26, 2012 at 3:07 pm

every one post your complaints to http://www.indiaconsumerforum.org

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sheeba Varghese July 26, 2012 at 7:53 pm

I have purchased a prouduct from tradus.com (Vox DV588 16 Mega Pixel Camcorder with 2.4 Inches Rotating screen , Transaction ID * : 3080817 ,Item id – 2683166, ordered on 6-July-2012) but unfortunately it is not working. so many times i complaint to the customer care through mail but they are not response. I am not at all happy with their product & services…. kindly refund back my money

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Raj July 27, 2012 at 3:56 pm

seems that they have changes their customer care numbers.. could you update with the latest one’s..?

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ARUN July 27, 2012 at 4:13 pm

I hhave ordered a trimmer a nd they have sent me a defective piece.
Its pathetic .
never trust this web-domain

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Subash July 27, 2012 at 11:04 pm

Order ID: 3156556

Its been 2 weeks, I haven’t yet received the delivery. The courier Aramex is terrible. without making any delivery they inform that the address is incorrect / no one availabe at address.

Contacting the aramex on this is waste of time. Their customer service is very rude and ask to reach sender for any request.

Please help me to get it delivered or cancel the trx and refund the money.

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MMJ Prakash July 29, 2012 at 7:06 pm

PLEASE READ CAREFULLY

ATTENTION: I am not satisfied with the way “Meenakshi” supports their misappropriation. I am thinking that I was totally deceived and abused.
SUBJECT: My Item (Combo of White Cotton Kurta Pyajma with 3 Herbal Gulal) inside was totally mixed with colors that you send me. The Item Was totally spoiled and received in bad container. The color was spilled allover inside.
I am supposed to put in face book, because the trust we are putting in you without seeing the item originally. It should be very cautious. Even though you said apology for the inconvenience caused, it doesn’t mean that I have to keep quiet. Care should be taken when we trust you.
I am very much upset with your reply and the service after I raise the complaint. I am not at all satisfied with the customer care. S soon as I called to CCARE (The person seemed to be PALLAVI SHAW , Customer Care Executive, INTERACTION No: 194459). She started bargain with me that she will give GIFT VOUCHER worth RS 100/- (She said “Token Of Apology” What Does It Mean?) I have to keep quiet Because of the Loss. And she also said me to keep the DELIVERED ITEM with me. I told her I will return it back. She is continuously repeating the same i.e. about “GIFT VOUCHER”. Whatever I told her how much important for me the purchased ITEM, She is unable to hear me. I asked her what I can do with spoiled ITEM. She is not at all listens me. Moreover she is telling it will take time. She is not at all giving assurance about the loss. Meanwhile she kept my call on hold and returned after some more minutes. She is telling me again the item was o.k., but the colors spilled all over inside the cover, colors will not get inside she said. Without seeing all how can it be possible? She is assessing from far from me? They are making me to “adjust according to their convenience” and their intention is to suppress the issue. They are trying to impose the method of apology for everything. As soon as I called the customer care wing they put me to wait for long. I lost so much of time and money (I spent Rs 78/- for the calls I made to Customer Care of so called TRADUS). And also it has been found that I want to put this matter in front of FACE BOOK COMMUNITY for the goodness others along with PHOTOS.
The definition of “CUSTOMER CARE TO BE RE-DEFINED” AT THIS POINT.
I am appealing to the public for their support for the JUSTICE to the ABUSE

Transaction ID:1694454
delivery note no: 4386848433/03-03
Order no: 2276733
Ankit Enterprises
Phone 9873730467

Sincerely
MM Jay Prakash

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rishabh ginotra July 30, 2012 at 12:42 pm

tradus is best site for cod bcoz i placed a order they deliver with in 3 day…

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