Spice mobile which came to market with its dual SIM phones and was first to launch Dual SIM PDA (GSM/GSM) in India. Spice Mobile started with cheap entry level phones which were dominated by top brands in that time.
Spice Mobility Ltd. is a part of Spice Group, a multi-faceted group with an exclusive telecom eco-system in India.
Noida Head Office Address –
S Global Knowledge park,
19A & 19B, Sector-125,
Noida – 201 301
Uttar Pradesh, India.
Toll-Free Number – 1800-300-77423
For service support SMS SPICE SERVICE to 56300
Customer Care Email – customercare@smobility.in
{ 63 comments… read them below or add one }
Dear Sir,
Please tell me the nearest SPICE mobile service centre in and around Chennai. I have a problem with the SPICE mobile QT-44 bought from Bagittoday.
M/s Deprosys Technologies
New No 3, Ground floor, Anandan Street,
North usman road, (Opp: Murugan idly shop north usman road and behind Zee TV)
T.nagar, Chennai -600017.
Mr. Vijay
Mobile :9566139900
Dear Sir,
Please tell me the nearest SPICE mobile service centre in and around Gujarat (Ahmedabad). I have a problem with the SPICE mobile C-3300 bought from Ahmedabad.
Mr. Vishal Patil
07405650688
please assist me how I operate Internet on my cell phone M-5360
Dear Sir,
I was buy a Spice QT 68 hand set aprox 3 month ago. On 15.04.2012 my hand set have got off.
On 16.04.2012, I went to Your authorized service centre, Bharatpur (Raj.). They says that my handset is out of
warranty due to some moisuture problem in Handset.Then they say that they can resolve my problem by given of
350 Rs.of service charges. and they have done my set Ok but due to day light i cannot checked my sets KEY PAD LIGHTS.
On same day when i used my set in night, sets KEY PAD LIGHTS were not working.
Next day i went to Your authorized service centre, Bharatpur (Raj.) and say all problem. They say that my handset
have more problem and it have to sent to Noida and charges will 480 Rs.BUT I AM NOT SATISFIED HIS REPLY.When i
cried for it they says you dont do any thing and run away from here.
then i think that some thing is wrong.Then i open my set in market. and he say that service centre, Bharatpur (Raj.)’s owner
remove my original mobile board and put a duplicate board which have no LED KEY PAD LIGHTS. Thus my sets Key Pad Lights
are not lighting.
Pls sir, register my request and do some thing. (they dont give me any type of job seat)
Sir i was buy a spice m5700 flo mobile from jaipur,rajasthan. purchase date is 1/11/2011. i have a problem in my mobile from purchase time. I have gone your authorised service center about 6 to 7 time but i have no perfect solution every time they said me that your problem has solved but my mobile mistake is reguler. Now if my mobile problem will not solve then i will do complain in consumer court
Dear Sir/Madam,
I am not satisfied with your service.Because:-
01) I was purchase a mobile mdl QT53 from Homeshop 18 on dtd 06.04.2012,which was create a problem of Battery Charging & Battery Backup.
02) On dtd 09.04.2012 I was submit my mobile at service centre in Guwahati (Job Sheet No-868) & they were commit me that they will be intimate me after solved the problem & it may be delivered to me on dtd 12.04.2012.
03) On dtd 12.04.2012 I was not received any information from them till evening than I called them & they were told me that mobile already send to Company due to could not solved the problem & it may be delivered to me on dtd 16.04.2012.
04) Upto On dtd 16.04.2012 evening when I have not any intimation from their end I was called them & no any fruitful support from their end & told me that NO ANY INFORMATION IN THEIR HAND FROM COMPANY END .It may be delivered to me on dtd 19.04.2012.
05) Upto till today I have not received any fruitful result from this service centre. Today I was call them but they have not received my call. About this I was talk with your toll free No also but not any customer satisfaction reply.So,I would like to request you that before 28.04.2012 delivered my mobile otherwise I am not agree to received the mobile after this day & please improved your service & Customer support & Smoothly talk with any person as a customer by your service person. Its may be improve your reputation & relation with customer & help to GROWTH the Company Also.
Thanking You,
Regards
Gautam Nath
Guwahati,Assam
(M) +919707939699
Dear Sir
I HAVE PURCHASED SPICE MI 310 MOBILE 7 OUT OF 12 MONTHS WARRENTY PERIOD MY MOBILE IS UNDER REAIR IN SPICE CARE CENTRE AROUND 3 MONTHS DUE TO SAME REPEATED PROBLES. LAST I HAVE SENT MY MOBILE ON 4/4/12 & TILL NOW IT IS NOT REAPIRED. PLEASE REPLACE MY MOBILE BECAUSE I AM FRUSTRATED BY POOR SERVICE OF SPICE CARE.
I HAVE SENT MY MOBILE IN SPICE CARE YAMUNANAGAREW, MODEL NO– SPICE MI310, REQUEST NO.– 07100209C40115, MOBILE NO:- 8930111488
PLEASE REPLY
sir…. is there any customer service center in nagercoil or in kanyakumari sir please help me sir
Dear sir/Madam
This is (Pawankumar.B) Resent i buy a Mobile model no QT95. through online, i have to face mobile battery problem, so mobile is not working, could you please replace the battery as earlier
Please find the attachment
Expecting Fast Reply.
Thanks & Regards
Pavankumar.B
9700364595
Engg, Projects
Gland Pharma Limited,
Vishakapatnam
dear sir, recently i bought a spice m280 android mobile tillnow not opening the apps service my purchasing place is kurnool andhra pradesh. i saw the mobile in kurnool servicing center but they did not giving any service how to get applications please give me a response
Dear Sir, I had perched a spice mobile model no. m9000 . within 15 days i have faced mobile problems subsequently i given this mobile in service center for repairing at south ex. unfortunately battery and back cover was misplaced but strange, 1 month over , they did not arrange Battery & Back Cover still now.
POOR SERVICE OF SPICE CARE i facing a problems , pls do the needful so i can use my spice mobile
my contact no. 9868974350
Dear sir, i have purchase m 6700 AFter 15 days ago. my mobile in on condition of internet autometicly swich off and autometicly on. after then nither internet nor msg on. My mobile is doing hang on “PLEASE WAIT”. without it all function are right. tell me please what is problem it? i have restore mob. but no rusult found. plz tell me
Dear sir, I have Purchase M- M 4580 not Proper working. one time phone repairing in your costumer Service Center. He change my pic, but new pic some network Problem my all in coming call are bizzy Massage. so pl. tell me what i will do ?
sir,
please tell me the neareast service centre, i had purchased spice mio 270 handset via ordering noline by India plaza store on 3rd may,2012, i have to change the headphones having bad service in a week.
I have a problem with my Spice MI-280. Consistent incoming message keeps popping saying my text message memory is full in spite of having deleted every single message from my inbox. Kindly suggest what i need to do? am in bangalore and none of your mobile showroom guys seems to have any idea about it.
I HAVE PURCHASED SPICE MI 270 MOBILE OUT OF 12 MONTHS WARRENTY PERIOD MY MOBILE IS UNDER REAIR IN SPICE CARE CENTRE AROUND 2 MONTHS DUE TO SAME REPEATED PROBLES. LAST I HAVE SENT MY MOBILE ON 30/4/12 & TILL NOW IT IS NOT REAPIRED. PLEASE REPLACE MY MOBILE BECAUSE I AM FRUSTRATED BY POOR SERVICE OF SPICE CARE.
reference no 0400004834
Master pin m5262
dear sir
my mobile is spice-m5333 and i cannot operate yutube on mobile when i use yutube mobile shoue stream problem so plese sir advice me and send related softwear on my mail
i am living in rajsthan (nagour district)
contact no -09828713079
thanks
Sir i was buy a spice m5700 flo mobile from Barout,Baghpat (U.P). purchase after 4-5 month. i have a ( touch Screen not working reguler) problem in my mobile from purchase time. I have gone your authorised service center (Shamli & Saharanpur) about 3 to 4 time but i have no perfect solution every time they said me that your problem has solved but my mobile mistake is reguler. my mobile problem will not solve then i will do complain in consumer court.
Rajeev Tomar
9568337669
Name of company/service: Spice MI-415
I am the resident of the GHAZIABAD, . I am writing this letter to concern you about the complaint for spice hand set MI-415.
We have purchased this hand set last 6/5/12, from the very first day it is not charging when I went to concern dealer SPICE RETAIL LTD SHOP NO G-6 AJNARA BHAVAN PLOT NO-1 DBLOCK (RECEIPT ENCLOSED ) he simply refused to change the set and asked us to go service centre.and also said if u want to go to consumer court then go but he will not change the set.Then I enquired about service centres and on 15 th may i went to OPTIMUM TELE SERVICES VIKAS MARG for repair work.first of all the persons in this service centre are not picking up the phones.so its very difficult to trace the location .My office is located in Ghaziabad.They deposited my mobile and told me to come after 8 days . today when i went there they said phone is not repaired.i spent around 200 Rs for AUTO RENT .
I spent Rs 9000 and got lot of tension and spenting money to go to service centre . i do not what kind of warrent these people r providing very depressed after buying spice phone till date i used Nokia phones and it works fine.
yester day again I went to the service centre they gave me the phone and told me to check the phone when I checked the phone is in the same condition . Again deposited the phone to resolve the issue .i wasted my around 10000 and not used phone for a single day.I request you to pls look into the matter and provide good phone to me . i do not want to go to service centre again and again.
we went to service center for about 4 to 5 times to complain for the handset yet it is not working properly and now we want our money back as we are not satisfied with the phone and service of company we have wasted our too much money and energy .
Now i want satisfactory support from you. The needed documents are attached
dear sir,
I. have purchase mi 270. and. after 2 months my cell cannot charged. I was going the service center than they was demand 550 to repairs my cell. what can I do. I purchase my. phone from bhopal .if you cannot solve my problem than I cannot buy any spice product lifetime.
mukesh
h-4/47 228 qtr south t.t. nagar bhopal
madhya pradesh
I m using spice M 6868 that i brought in jan 2012.
1. This is d slowest mb i have ever used. D preloaded opera is very very slow that takes more than 5 min to open 1 file.
2.if i try to download somthing dat also goes through this pathetic preloded opera and take long time.
3. I hav gone through many web to downlod apps but they dont accept this device and if i dnld somthing that dosent work on dis mb.
4. Gv me any web add from there i can dnld apps for this mb plz
5.i have sent it 3 times to ser center
Every time they upgraded d software nd gvn but d same pathetic issue is going on. This mb may be my 1 st r last product of spice if u dont solve it. Coz i hav invested mony to keep d phone to utilize not for submitting in ser center nd waisting auto fares
What is the configuration or setting for getting internet connection through laptop with mobile USB cable connectio & blue tooth
As I was trying to get the internet facilities through my laptop through mobile network, my SIM is network is with BSNL 3G & Aircel.
Mobile Model- Spice Mi-350n
Your early response to this email will be highly appreciated.
Thanking you,
Nabangshu Das
Silchar, ASSAM, INDIA.
9435378431
dear sir,
i am customer of spice mobile my handset model no. is Mi-350
colour- black
IME1- 911132750011040
IME1- 911132750011057
Sir my handset get hang before 5-6 days & i hv given it for
repairing in spice service centre jalna the service provider had done
my battery change with another battery & told me that my battery is
damage.. i dnt hv my batttery no. at d time whn i purchase d cell cn u
provide me my original battery no plz.. bcoz there is no default in my
original battery whn i had given it for servicing sir plz help me
otherwise i have to find d other way to complain in grahak takrar
manch.. sir plz help… bcoz on my original battery there r some marks
from which i can identify my original battery which is not there on
battery provided by service centre to me..
thank you waiting for u r reply…..
Dear Sir ,
I Purchased Popcorn M 9000 by home shop 18 . but in this mobile i m not able to receive incoming call even can’t reject the in coming phone.
Regards,
Hemant
HELLO SIR
I HAVE A SPICE M-6700 WHOSE TOUCH SUDDENLY STOP WORKING AND I GIVE IT TO KOLAKATA 6, CHOWRINGHEE LANE SERVICE CENTER FOR REPAIRING WHICH IS UNDER WARRANTY..
BUT WHEN EVER I ASK THEM WHEN I WILL GET BACK MY HANDSET THEY USE TO SAY I SENT IT TO HEADOFFICE I DONT KNOW WHEN YOU WILL GET BACK AND THEY DIDNT PROVIDED ME ANY STANDBY HANDSET,
PLEASE I REQUEST YOU TO DO SOLVE MY PROBLEM ASAP OR EITHER CONTACT ME -8697012454
ARIHANT JAIN
SR NO-25100036C60089
JOB INFORMATION
7111
SR NO-25100036C60089
IF SIR MY PROBLEM WILL NOT SOLVED WITHIN WEEK OR DIDNOT GET ANY INFORMATION FROM COMPANY SIDE REGARDING HANDSET
IN THIS CASE I WILL GO TO CONSUMER COURT FOR MY FAVOUR
Dear sir,
Please tell that the model SPICE QT-95 3G Brown can connect to PC/LAPTOP as USB(3G) modem
This information will help us to Purchase the same..
I buyed a spice QT60 mobile handset from homeshop18 in october 2011, now there is a problem in its charging point, kindly help. Customer care number provided do not respond(1800 300 77423)
i have aspice stteller m 425
when i call to some someone mobile lcd is go off
but call keep going like switch off mobile after
ending call notany function working its onlyworking
afterremoving battery reinstall and switch on the
even i m getting same problem since next day i purchase my phone pls suggest me what to do now? how your problem resolved?
reply as soon as possible
i have a spice mi-350
bt i want to know how can factory resset spice m i -350
I have a spice M6800. i can not seeting of speed dial and phone lock through password. please me. my mobile no 07500828282.
I have purchased Mi 720 tab from sipe hot spot bangalore, when i come to home after charging i went to go switch on its not gettig switch on , i called customer care they are telling technical problem , spice mobiles are such bad goods they even wont test while delivering , now i dont knw what service station people sugest.
I have purchased spice mobile phone MI 270 inn April 2012. In may I found that charging problem. Dealer told me to take this spice mobile centre at Borivli, Mumbai. They told me the there is adopter cable problem which needs to be replaced and told me it will be available a within 7 days (sr No 13100556C60092) Now, they are saying cable will be available in month of July.
I am really surprised that your service will not spare cable nor can be made available to customer within 2 days.
I have purchased spice mobile phone MI 270 inn April 2012. In may I found that charging problem. Dealer told me to take this spice mobile centre at Borivli, Mumbai. They told me the there is adopter cable problem which needs to be replaced and told me it will be available a within 7 days (sr No 13100556C60092) Now, they are saying cable will be available in month of July.
I am really surprised that your service centre will not have spare cable nor can be made available to customer within 2 days.
Dear Sir,
I m not staisfied from ur service i have purchases spice mobile mi280 first time and in set touch problem in two weeks & 10 days to stay service center and i have faced many problem because i have 2 sims so i purchases spice mobile but this time i have single sim phone so resolve my problem as soon as.
my phone no MI270 is found mic notworking with in 30 days of use.Please give nearest service centre at Thrissur,kerala
There is no reply from your side.After my enquiry the service centre is found and they give hand set for factory service.After 1 month periode handset not returned
I had bought a MI 350n on 26/04/2012. The phone stopped working in less than two months. The nearest authorised service centre returned the phone after 10 days and two visits unrepaired, with a blank screen and the outer cover changed(sr no- 24100820C60602).
I have been trying to reach customer care but no one answers the phone on the given no.1800 300 77423 and emails sent to customercare@smobility.in are bouncing back. Please help.
my mobile model no mi270 ,screen touch is not working ,my contact no 9902696213,9480337510
regds
suresh rao
bangalore 560025
9902696213
Dear Sir/Madam,
I have purchase a spice dual sim mobile model no. OT-60 Invoice no. BAR/1220011/64591 DTD. 22/12/2011. After five months the hand set got the trouble. Trouble is hang(JOY STICK DOES NOT WORK PROB.) again & again. I have contract to spice service center- Shri Vinayak Agencies, Bundi on dtd. 12/05/12 Ser Request no. 20100268C50333. There was take to 12-15 days for servicing. After that I checked then hang problem solved but new problem with battery backup & mice create. I have again contact to spice service center at Bundi Second Service Request no. 20100268c60770. Then they have take Nine days for servicing. I have checked the handset for tow – three days that problem has not been solved.
After that I have AGAIN contract to your service center they have give me the toll free no. 1800-300-77423 for talk to above problem. But unable to connect in full day on 09-July-12.
Now I think that hand set is defective piece & request you to pls replace with respective amount or new hand set other wise I take help with consumer forum.
Kindly do the need ful
I have spice mobile mi350n and its screen is broken please let me know service Center in allahabad are around.
Mobile No. +919794269992
Dear Sir/Madam,
I have purchase a spice dual sim mobile model no. mi-280 Invoice no. 7151 DT. 12/02/2012. First day i face a big problem in touch screen, this problem solve after replacing to another handset.
After two months the handset got another trouble in charging time, the charging not done, but handset heat up too much. I have contract to spice service center- H.C. Service ,Surya Tower Ludhiana on dtd. 18/04/12 Service Request no. 19101227C40061. There was take to 22 days for servicing. After that I checked the charging problem solved but heating problem not solved. After my two three visit they checked & says this is ok. After few days heating problem solve automatically.
After four month of purchasing handset I got again problem in touch screen, I ignore this problem two three days, on 25.06.12 touch screen not working. I have again contact to spice service center H.C. Service, They demands my purchase bill. Next day I present bill then they receive my hand set, the Second Service Request no. 19101227C60132 dt. 27.06.12. Till date (13.07.2012) I can’t receive my hand set back.
After that I have AGAIN contract to your service center they have give me the toll free no. 1800-300-77423 for talk to above problem. But unable to connect in full day on 12-July-12.
My contect no. is 09914633377
Kindly do the need ful
Dear Sir,
Myself Sunil S Raut from Aurangabad – Maharashtra having Spice Mobile Model No. M-6700 Cappcino.
I have purchased this model, due to its features & looks.
This mobile is purchased on 06.09.2011 from New S.R. Mobile Shoppe.
Problem – Touch is not sense by screen, occurred on 09.07.2012.
Handset is given at Shraddha Mobile (Navya Services) having contact no. 9823977883. (Job Sheet No. 1694)
Yesterday he tell me your handset will be ready by tomorrow.
Today they tell me your handset is to be sent to company for the repairing & it will take 25 days to this process.
Its take long time to repair the handset. Till that I have no any alternative handset.
Also if service center is in Aurangabad, then why it is need to send the handset at company.
I am working in Mahindra Dealership, & having 20 nos. handset of spice make in our dealership.
Also suggesting to my friend group, to buy spice mobile.
But looking to your, such long time services, I am unhappy.
Hence request to you, please give me handset with okay condition as urgent.
No any revert mail is received to me from service helpdesk team.
Only service center given SR NO. 13100201C70111.
Kindly give me my handset is as urgent.
Thanks & regards
Suniil S Raout
Mobile no. 9011008331
Aurangabad
You can order QT-95 for 2699 from Bagitoday online.
If you are used to Nokia/Iphone quality, this model will be a huge disappointment.
The phone suite is useless.
Copying contacts from another Nokia is a not possible except by individual VCK copy. Bluetooth did not work between Nokia C2/C7 & QT-95.
Not able to generate the media list on to phone by refreshing/syncing with the mem card.
I bought this & wondering what to do with the handset.
I have a Nokia C7 which is 3g & also connects as 3g modem. But not QT-95. Using a handset as a 3g modem is an important feature of any phone, & here it is not available!!.
It is a GPRS modem & I am still trying to find a way to use as at least a GPRS modem on my laptop.
Overal, OK for a novice who wants a qwerty with web browsing on the cell screen.
The qwerty keys are backlit & good for sms.
FM, torch etc are as good as any 1000Rs dual sim china phones.
i have problem in my spice mo how and which web site i can dowenload games and apllications and my mobile is spice m-5600 flo tv
Sir how to download ebook for spicem6700?
My mobile model no. m-6700 ,screen touch is not working ,my contact no 9695701405.
regds
Pawan bajpai
Shahjahanpur (U.P)
hello friends. i want to know spice service center in amritsar . my spice mobile showing headset on phone without attaching of headset . i unable to listen calls and answer them .
thanks
9914040640 u can sms me.
sir i bought spice mi 425 my problem is the battery lowing fastly please tall me how i solve the promblem
I have tried calling you many a times in your Sevice Center Gurgaon sect-14. Eventually, I never got any response. I tried Mr Manas also but still waiting
for the call backs from him.
We are struggling with lot of issues in the Tablet service and support and need your support in the same. Even many Tablet is hanging around
the service center January onwards,
Requesting you to assist on priority. Our customer is suffering a lot because of servicing issues.
I have tried calling you many a times in your Sevice Center Gurgaon sect-14. Eventually, I never got any response. I tried Mr Manas also but still waiting
for the call backs from him.
We are struggling with lot of issues in the Tablet service and support and need your support in the same. Even many Tablet is hanging around
the service center January onwards,
Requesting you to assist on priority. Our customer is suffering a lot because of servicing issues.
Dinesh Prasad
New Delhi …..
09999191996,
MY PROBLEM HAS NOT BEEN SOLVED YET OF SPICE TABLET MI-720 BATTERY EXPAND PROBLEM.
& HEAD OF NOIDA BRANCH MISS.VANDANA SWAMY FIRSTLY PROMISED ME THAT SHE WOULD LOOK INTO THE MATTER & SURELY WOULD GET RESULT FOR ME BUT NOW SHE IS NOT TAKING MY CALLS & AVOIDING THEM.
WE HAVE TRIED TO CALL MISS VANDANA APPROX 50-60 TIMES A DAY FROM 3 DAYS BUT SHE IS NOT TAKING MY CALLS.
WE WANT JUSTICE OTHERWISE WE WOULD BE FORCED TO WRITE THIS MATTER TO PEHRADHAR NEWS & LOCAL NEWS CHANNELS ALSO..!
I WANT MY BATTERY CHANGE UNDER WARRANTY & APOLOGY FROM JAYESH SONI & VANDANA SWAMY.
—– Forwarded Message —–
From: mili Raju
To: “customercare@smobility.in”
Sent: Monday, 23 July 2012 6:47 PM
Subject: COMPLAINT FOR FRAUD SERVICE CENTRES & PERSONS WORKING IN THAT COMPANY MR.JAYESH SONI(AHMEDABAD) & MISS VANDANA SWAMY (HEAD OF NOIDA BRANCH)
RESPECTED SIR/MADAM
SUBJECT: COMPLAINT FOR FRAUD SERVICE CENTRE OF SPICE MOBILES IN VADODARA “MOBILE CLINIC”,O.P.ROAD,VADODARA & PERSONS WORKING IN THAT COMPANY MR.JAYESH SONI(AHMEDABAD) & MISS VANDANA SWAMY (HEAD OF NOIDA BRANCH)
I,RAJKUMAR G ROHRA(BUSINESSMAN)PURCHASED A SPICE TABLET MI-720 DATED 26/9/2011 FROM SHOP NAME “V MOBILE GALLERY” ITS IMI NO. 911130100010738,BUT SINCE I HAVE PURCHASED THIS TABLET,I AM NOT SATISFIED WITH THIS PRODUCT AT ALL..BECAUSE IT HAS GOT IN FAULT ABOUT 3 TIMES IN THIS 6 MONTHS,
FIRSTLY FAULT CAME AS TABLET WAS NT FUNCTIONING PROPERLY SO I WENT TO SERVICE STATION FOR REPLACEMENT AT SERVICE STATION NEAR ALKAPURI VADODARA,THEY PROVIDED US REPLACEMENT IN 3 DAYS..
SECONDLY FAULT CAME IN DISPLAY OF SCREEN SO I GONE TO SERVICE STATION WHICH WAS AT RAJMAHAL ROAD,SUBMITTED OUR TABLET THERE FOR REPAIRING BUT SERVICE PROVIDER TOLD US IT WOULD NOT COME IN WARRANTY SO HE TOLD US WE HAVE TO SEND IT TO AHMEDABAD FOR REPAIRING FOR ABOUT 15-20 DAYS & WOULD COST RS 3500/-,WITH NO OTHER OPTION THIS TIME WE AGREED & GOT OUT TABLET IN 22 DAYS APPROX & PAID 3500 TO SERVICE STATION.
& THEN AFTER 15-20 DAYS WE GOT ANOTHER PROBLEM OF SPEAKER OF TABLET MI-720, THEN AGAIN I GONE TO SERVICE STATION FOR REPARING WHERE THEY CHARGED US 600/- RS FOR THE SPEAKER PROBLEM,WHICH WAS ALSO IN WARRANTY THEN ALSO..
& LASTLY WE GOT PROBLEM IN TABLET AGAIN OF SCREEN,WAS NOT WORKING PROPERLY,SO I WENT TO SERVICE STATION AGAIN & SUMBITTED MY TABLET THERE AT MOBILE CLINIC,O.P.ROAD,VADODARA,WHERE I GOT OUR TABLET THIS TIME FROM THEM IN 23 DAYS THAT IS FROM DATED 01-5-2012 TO 24-5-2012(DELIVERY DATE) IN WARRANTY,
& NOW AFTER 40-45 DAYS,PROBLEM AGAIN OCCURED IN TABLET,THIS TIME IT IS CASE OF BATTERY,THIS HAPPENED IN REGULAR USE OF TABLET,BATTERY WAS EXPANDING LIKE A BALLOON,SO I WENT TO SERVICE STATION FOR BATTERY REPLACEMENT AS IT HAS HAPPENED WITH REGULAR USE ONLY, BUT MR ANIL WORKING AT MOBILE CLINIC TOLD ME THAT THIS TABLET HAS BEEN TRIED TO OPEN & GOT REPAIR FROM OUTSIDER BY WHICH WRONG SHOULDRING HAS BEEN DONE FROM NEGATIVE WIRE IN POSITIVE & POSITIVE WIRE TO NEGATIVE,BUT I TOLD THEM IF MY TABLET IS IN WARRANTY THEN WHY I WOULD RISK TO REPAIR IT FROM OUTSIDE??
THEN I TALKED TO THEIR HEAD MR.JAYESH SONI (AHMEDABAD BRANCH),
SPICE MOBILES,NOW HE WAS TELLING ME A DIFFERENT STORY,HE WAS ACCUSING ME THAT BY MORE BATTERY CHARGING THIS HAS HAPPENED.
& TELLING ME THAT “YOU DO WHATEVER YOU WANT,I WON’T TAKE YOUR TABLET IN WARRANTY,& ALSO MIS-BEHAVED WHILE TALKING TO ME”
IS THIS THE WAY TO TREAT THE CUSTOMERS??????
SIMPLE NOW PURCHASED FOR ABOUT 13000/- THEN TABLET GOT IN FAULT FOR ABOUT 4 TIMES IN 6 MONTHS,GIVEN EXTRA 3500/- & 600/-
SO TOTAL SPENT ABOUT 13500/- WHICH I HARDLY USED FOR 2 MONTHS..
SO,I WANT JUSTICE IN THIS CASE FROM COMPANY.
EXPECTING A FAVOURABLE REPLY FROM YOU.
THANKING YOU
:- RAJKUMAR G ROHRA
9824011394/8530288877
My mobile model no. qt-66 , My mobile display not working properly. It is out of warranty. I give this mobile in spice mobile repair center but they told that the display cant get. send me address of service center of spice mobile model qt 66 . I am staying at khar east. mumbai. My email id is pramodawate@yahoo.co.in. Pls send me address me service center of spice mobile. your toll free number 1800-300-77423 not working.
Thanking you,
Pramod awate
Eight months back, I brought one Spice Mi-270 from a authorized distributor. But my handset had always gave me trouble, due to its faulty touch screen. Last month, this touch screen stopped working. Therefore, I had to visit Spice mobile service center at South-Ex, New Delhi. Service center took my mobile for repairing (my hand set serial no. 30100878C50306). After around 15 days, I got a SMS from service center to collect my hand set, as it had been repaired. When I went to collect my set, to my surprise, I got another set of same model, as I was told that my original set could not been repaired. After coming back home, when I inserted the charger in the new mobile, I found that it was not charging at all!! But, due to shortage of time, I could not go service center again for long time (around 1 month). Recently, when I went there in the center to get it repaired again, I was just shocked as the service engineer refused to accept my handset as according to their version the set was tempered (repaired from outside), when the actual fact is that the mobile is laying idle since I collected from the service center, due to its charging problem. Therefore, it seems that, during previous delivery, I got an already faulty & tempered mobile from the center!!
Now, I tried to contact the customer care several times, but all those numbers I got from Spice mobile site seems to be non-functional or wrong. So, my hope to get a justice seems to be very sleek.
Therefore, I request the customer care to take up my case at earliest, otherwise I have to knock the door of Consumer Care.
JOYDIP ROY BARMAN
(Mob: 9868789860)
I have Purchased Spice Mi-415 from hot spot and found phone is defective and was returned within 30 minuted of purchase but to my surprise till today no replacment inspite of repeated reminders and requests
Deepak Mehta
Vadodara
i have given to spice service center 8 times for repairing it since it get defected in near abot 25 days.i have not got an solution of this problem.
I PURCHASE A SPICE MOBILE FEW MONTH AGO BUT NOW THE MOBILE IS HANGED MOBILE IS NOT WORKING THERE IS NO SERVICE CENTER IN MUMBAI TOLL FREE NO. NOT VALID SOME SERVICE CENTER ARE CLOSED OR SIFTED ANOTHER PLACE PHONE NO. IS WRONG PROVIDE ME PROPER TELEPHONE NO. AND ADDRESS …..
MY CONTACT NO. 9004636716 AND EMAIL ID – rk.tara@hotmail.com
Dear Sir,
I had purchased Spice Cappuccino M-6700. After 6-7 months I have faced a problem that my mobile vibrator is not working properly. Sometimes it vibrates and sometimes not. Kindly provide a solution.
Thank you,
Bhavin